Last Updated: May 2026
At NexurScale, we are committed to maintaining the confidentiality and security of the personal and business information you share with us. As your technical partners, we handle sensitive project data with the highest level of professional care.
We collect information necessary to "Build, Manage, and Scale" your vision. This includes contact details, business requirements, and technical specifications. This data is used exclusively to deliver our services, communicate project updates, and manage ongoing scaling operations.
All interactions, including project briefs, change requests, and financial agreements (like the 30-40% advance policy and refund terms), are documented in signed papers. These documents are stored securely and accessible only to authorized personnel involved in your project.
Our refund policies (70% for unfulfilled requirements, 50% for mid-project stops with valid reasons) are transparently managed and recorded. We do not share your financial information or signed project contracts with third parties unless required by law.
Information related to the ongoing management and monthly scaling of your project is handled with strict confidentiality. Scaling costs are calculated privately based on your specific project metrics and are never disclosed publicly.
For any questions regarding your data or our privacy practices, please reach out to our legal team at info@nexurmedia.com.